Annuncio n° 63/2016

Data: 8/11/2016

Settore:

Customer Service & Operations

Profilo:

Junior Business improvement analyst

Sede di lavoro:

Portogallo

Azienda:

WINDU - sede di Lisbona

Requisiti e competenze:

Very analytical and data driven; Fluent in English (mandatory – minimum C1 level);

Knowledge of Zendesk (preferential); Knowledge of the industry along with a pulse on what is forthcoming;

High-level of autonomy, proactivity and able to create strong-effective relationships; Strong experience with Microsoft Word, Excel, and PowerPoint

Excellent written and oral communication skills Strong problem solving and critical thinking skills

Strong attention to detail Ability to prioritize and multitask

Contratto:

Tempo determinato full time

Selezione:

i candidati devono registrasi nel sito dell'azienda e presentare la propria candidatura

Note:

We are Wimdu, a fast growing start-up headquartered in the heart of Berlin! Initially funded with $90 million, Wimdu has grown to host over 300.000 properties in over 100 countries, connecting guests and hosts worldwide. We are on track to become Europe’s leading marketplace for private accommodation offering an authentic travel experience for those looking for a smart alternative to hotels. Wimdu has the vision, the passion and the drive to succeed and For our Lisbon office, we’re now looking for motivated folks to join our international crew.

Are you passionate about the online business and experienced with Customer Support? Do you enjoy working in an international environment and want to be involved in building up our new Customer Support crew in Portugal? Then join our team and become part of our ongoing success!

Your Tasks:

Process improvements and Zendesk enhancements with basic knowledge in IT programming/coding;
Use data to understand business patterns and trends;
Promote best practices in data analysis and reporting;
Implementation of those updates in order to increase efficiency and productivity;
Work directly with the Head of Customer support to optimize procedures.

Our Offer:

If you seek to work in a friendly and supportive environment with a high performance culture and many learning opportunities, then we are looking for you! Based in Lisbon, you will be part of the development and customer support team and your work will directly influence Wimdu´s worldwide success.

http://www.wimdujobs.com/

I CANDIDATI ISCRITTI AL PROGRAMMA GARANZIA GIOVANI POSSONO USUFRUIRE DEI CONTRIBUTI ECONOMICI RELLA REGIONE SARDEGNA PER CHI VUOL FARE UN'ESPERIENZA DI LAVORO ALL'ESTERO PREVISTI DALLA MISURA 8

per informazioni contattare gli operatori dei servizi per il lavoro ISFORCOOP

Il presente annuncio è rivolto ad entrambi i sessi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03

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